Aristotle pondered the modes of persuasion and determined there were three ways to present an argument. The first, “Ethos,” appeals to the audience with authority and credibility. “Pathos” is an argument that appeals to the audience’s emotions, while “Logos” is the attempt to persuade with logic. With its new marketing campaign designed to promote the newspaper industry at large, the Newspaper Association of America (NAA) managed to leverage all three rhetorical strategies.
“The NAA board developed a set of strategies last year,” Mark Contreras, former NAA board chairman, said. “We sent out a survey to all the members of the NAA and asked, ‘What are the two or three issues that newspapers should work on, collectively?’”
The responses were painstakingly boiled down to four key industry initiatives, according to Contreras: To better protect intellectual property and better monetize content; to agree upon mobile advertising standards; to provide an industry-wide digital shopping experience, particularly for national advertisers; and to better communicate and promote the full value of the audiences newspapers deliver across all media platforms.
However, creating a self-promotional ad campaign for the industry wasn’t as simple as it would seem. In the past, the organization had moderate success with campaigns based on logic — facts and figures. But numbers, though logical, are dry. A more visceral message was needed to remind advertisers and consumers about the core competencies of newspapers, about why they should be — and are — trusted, valued, and revered.
Telling the Story
“We want to remind people that newspapers are still the greatest source of news in the country, and to equate the reading of newspapers with staying informed and being smart,” Contreras said.
Donna Barrett, president and CEO of Community Newspaper Holdings, Inc. in Birmingham, Ala. and NAA board member, led the campaign’s development. “I had been thinking all along that we needed to do a better job of telling our story, but in a more fun, fresh way,” she said.
Barrett said she drew inspiration from a campaign the magazine industry produced to promote its strengths and health.
“We’re letting others control the message; we’re letting others control the tone and the perception of newspapers,” Barrett said. “We fuss about it being inaccurate, but we haven’t really stood up and said, ‘Well, that’s not who we are. This is who we are.’ We have not done a great job of doing that in the past.”
“More than ever before, there is a real perception-reality issue, in terms of newspaper readership and how newspapers are received in the marketplace,” said Jason Klein, president and CEO of Newspaper National Network LP in New York. “It’s getting reinvigorated by new digital, mobile, and tablet platforms. It’s getting an injection of young readers.”
“The real story is that the medium is still relevant and robust, particularly print,” Contreras said “It’s gotten an unfairly bad rap over the past five to six years.”
The newspaper industry has been plagued by the “death of print” hyperbole that’s shrouded publishing for decades. But recent studies show that the doom-and-gloom prognosis is not entirely accurate. This spring alone brought the publication of two industry studies that revealed compelling analyses. The first — “How America Shops and Spends 2011,” based on data compiled by Frank N. Magid Associates — concluded that four-in-five adults confided that they had “taken action” as a result of newspaper advertising in the preceding month. More than half of the 2,000 respondents identified newspapers as the medium they use to help plan and inform their purchasing decisions.
Within weeks of that publication, the NAA also revealed the results of a study performed by comScore, which showed great promise for online audiences and advertisers. “Newspaper publishers drove tremendous traffic to their websites in this year’s first quarter, attracting an average monthly audience of 108.3 million unique visitors — nearly two-thirds (63.9 percent) of all adult Internet users. The analysis … also indicates that newspaper websites continue to attract key demographics and affluent consumers, reaching 60.4 percent of 25- to 34-year-olds and 74.4 percent of adults in households earning more than $100,000 a year on average,” the NAA reported.
These are powerful figures that represent the influential relationship that newspapers — regardless of platform — share with their readers. And it is stories such as these that are not being told outside industry circles.
A Campaign Is Born
The NAA enlisted the services of The Martin Agency, based in Richmond, Va. A creative partner in previous NAA campaigns, the agency has also promoted renowned brands such as Comcast, GEICO, FreeCreditScore.com, and Walmart. Based on the association’s objectives, a new industry motto was born: “Smart is the new sexy.”
“Literally, everyone at the agency, everyone on our committee, and then everyone on the board had a 100-percent positive reaction to that headline,” Barrett said. “It sets a fun new tone for [the industry]. Who doesn’t want to be perceived as both smart and sexy? And if you can tie the two together? All the better!”
“We got unanimous agreement for every company represented on the board to run this campaign,” Contreras said.
According to Barrett and Contreras, the campaign is a departure from previous campaigns that largely relied on statistics to tell the story. The creative approach to this campaign continues to show compelling data for advertisers, all the while appealing to the readership on an emotional level.
“It is smart to be reading newspapers,” Klein said. “It’s smart to be advertising in newspapers. It’s something that people should be proud of.”
Klein has been leading an eight-market test phase for the campaign. It has already appeared in Gannett’s Journal News and Arizona Republic; the Minnesota Star Tribune; Advance Publications’ The Patriot-News; Cox’s Austin American-Statesman; Hearst’s Times Union; Gatehouse’s Rockford Register Star; and Times Publishing’s Erie Times-News.
“We wanted to have a mix of publications and market sizes,” Klein said.
At press time, NNN and the NAA were in the process of gathering test-market feedback and planned to tweak the creative before the ads formally roll out in late August 2011. The campaign, which Barrett described as “complete and comprehensive,” will comprise print and electronic ads, and likely leverage social media.
“When we do the rollout, we’re expecting it to appear in every daily newspaper — and weeklies, as well — in the country, because the NAA board, which has representation from almost every newspaper, agreed to the scope and endorsed the campaign,” she concluded.
For more than 15 years, Gretchen A. Peck has written about the business of publishing, printing and graphic communications. She formerly served as editor-in-chief and editorial director for Book Business and Publishing Executive magazines. Her byline has appeared in more than 50 international magazines, newspapers, and online publications. Peck holds a master’s degree in writing.