Apps That Record Phone Calls are Convenient, but can Present Confidentiality Risks

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By: Jamie Schuman | Poynter

Reporters frequently cite mobile apps that record phone calls as among their favorites, according to David Ho, The Wall Street Journal’s editor for Mobile, Tablets & Emerging Technology, who has trained some 1,500 journalists on how to use tech tools in their work.

But reporters might not realize that these apps often store the recordings of calls on their own servers or the cloud – and then send a copy to the user’s cell phone. This means third parties can access the information, which raises questions about who owns the recording and whether communications with sources are confidential.

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