Can an Algorithm Solve Comment Section Trolling?

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By: Kaitlin Ugolik | Columbia Journalism Review

RALEIGH, NC—On a Monday afternoon in March, members of a North Carolina nonprofit called Equality NC hunkered down for a two-hour stint in the comment section of a story on the Raleigh News & Observer’s website.

It was an op-ed that Equality NC director Chris Sgro had written about tax issues facing same-sex couples in the state, which in 2012 added an amendment to its constitution prohibiting the recognition of same-sex marriages or civil unions.

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