Fixing Online Comments — How Do You Automate Trust?

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By: Mathew Ingram | paidContent

The social web has been around for more than a decade now, but even after all that time, no one has quite figured out how to fix online comments. Some bloggers have given up trying and don’t allow comments at all, while others have turned their communities over to Facebook, only to find that doing so makes things worse instead of better. Jeff Atwood, one of the founders of the online geek community Stack Overflow, has launched a new commenting system he hopes will help solve one of the crucial problems — namely, trust.

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