It’s 8 p.m., and I get a call from Jeff. He’s panicked.
“Really, really sorry to be a pain, but my bosses are really, really nervous about what’s going on and I’m about to pass out from fear,” he says. Jeff is one of our SocialNewsDesk clients. He proceeds to email us about once every 60 seconds for the next hour. Eager for any update; anything at all.