Moderating Uncivil Comments Hurts Trust In News

The Center for Media Engagement’s previous research showed that uncivil comments can taint the perception of a news site. Now, we look at how those comments affect the moderators of a news site. This study found that uncivil comments:

  • Hurt moderator trust in the news outlet.
  • Made moderators more emotionally exhausted.
Like & Share E&P:
RSS
Follow by Email
Facebook
Facebook
Google+
https://www.editorandpublisher.com/news/moderating-uncivil-comments-hurts-trust-in-news/
LinkedIn
Read More

Leave a Reply

Your email address will not be published. Required fields are marked *