The Case for Keeping Comments

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On Tuesday, NPR followed through with a much-discussed decision to abolish its story-page comments in favor of social media, joining a growing list of publishers including The Toronto Star, Vice’s Motherboard, Mic and Reuters.

The recent closures are an indicator of a troubling trend that signals detachment on the part of news organizations when it comes to reader engagement, said Andrew Losowsky, the journalist who’s spearheading The Coral Project, a multi-newsroom effort to overhaul online communities.

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