The Future of News is Humans Talking to Machines

This year, the iPhone turned 10. Its launch heralded a new era in audience behavior that fundamentally changed how news organizations would think about how their work is discovered, distributed and consumed.

This summer, as a Knight Visiting Nieman Fellow at Harvard, I’ve been looking at another technology I think could lead to a similar step change in how publishers relate to their audiences: AI-driven voice interfaces, such as Amazon’s Alexa, Google’s Home and Assistant, Microsoft’s Cortana, and Apple’s upcoming HomePod.

 

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