The Washington Post Leverages Artificial Intelligence in Comment Moderation

The Washington Post has launched ModBot, a software application that utilizes artificial intelligence to moderate comments. The proprietary technology uses machine learning to automatically filter comments that require human moderating, flag stories that require real-time monitoring, and approve or delete comments based on The Post’s discussion policy. The technology evaluates comments using an algorithm that has been trained by The Post’s years-long history of human-moderated comments.

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