To Go Digital, Leaders Have to Change Some Core Beliefs

Despite a great deal of lip service to digital transformation, the effect of all these great words on most companies is this: not much.

Digital transformation halts, or fails, for many reasons—but most often it’s because minor changes at the surface level do nothing to affect the fundamental operations of a company. Appointing a Chief Digital Officer, with no budget and no clear mandate, is not digital transformation.

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