What If Scale Breaks Community? How to Reboot Audience Engagement Amid Political Attacks and Platform Capture

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Dramatic shifts in the media landscape over the past two decades—including the advent of social media, the rise of participatory audiences, and what we’re calling “platform capture”—have necessitated the transformation of journalism’s relationship with news consumers. Audience engagement innovation became progressively more essential to the sustainability of news publishing—from reporting and storytelling, to distribution and revenue.

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