What We Can All Learn From the New York Times Website Outage

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By: Dan Gillmor | The Guardian

Several hours after the New York Times website and mobile app went offline on Wednesday morning, the paper posted three articles on its Facebook notes page. This was material (beyond witty staff tweets) that the editors urgently wanted to get to their audience. They wrote:

“As you may be aware, The Times is experiencing a server issue that has resulted in our website being temporarily unavailable. We expect the site to be restored soon. In the meantime, we are publishingkey news articles in their entirety here on Facebook.”

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