How a Robot Called Sophi Helped Canada's Globe and Mail Hit 170,000 Digital Subscribers

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Phillip Crawley, the Englishman who runs Canadian national news title the Globe and Mail, is a newsroom executive of the old school.

He has tales of working alongside Rupert Murdoch, sparring with Conrad Black, and editing the South China Morning Post during the 1989 Tiananmen Square protests.

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