Mina Hsiang, former administrator of the United States Digital Service, joins Shorenstein Center as a fellow

The Shorenstein Center on Media, Politics and Public Policy at Harvard Kennedy School announces Mina Hsiang as its newest fellow.

Hsiang, the most recent administrator of the United States Digital Service (USDS), led the organization through unprecedented growth — improving critical services and technological advances across more than two dozen agencies. During her tenure, USDS improved access to social security, simplified support for veterans’ care and benefits, and launched the first free government tax filing tool for 30 million Americans. During that time her team was estimated to have saved tens of billions of dollars and helped agencies shift toward long-term strategic investments to dramatically improve their technology capabilities with higher user satisfaction, higher security and at lower cost.

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