The Times-Picayune and The Advocate Launch Print Redesign While Upgrading the Reader Experience

Switch to narrower web width lead to editorial redesign but Creative Circle helped focus attention on reader enhancements, too

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The Times-Picayune in New Orleans and The Advocate in Baton Rouge switched to a narrower web width for their print newspapers on May 1 and readers approved.

Creative Circle Media Solutions helped both papers make the switch by creating new InDesign templates and libraries and offering a series of minor design changes aimed at streamlining design and production, improving readability and standardizing the look of both papers, especially on shared pages.

“The teams at these papers certainly could have done this work themselves, but it would have put a huge strain on everyone over the five month project,” said Bill Ostendorf, president and founder of Creative Circle. “And having an experienced, outside team helping with such a complicated process helps assure that alternative options are explored and new ideas are brought to the table to make it more than just a size conversion.”

Creative Circle has led the redesign of nearly 700 print newspapers and magazines since 2000. “With that kind of experience, you know how to steer clients away from the pitfalls that might trip them up along the way.”

“Working with Bill and his team took the heavy lift off of our shoulders for a web conversion and a redesign,” said Jennifer Brown, executive news editor for the papers. “We were offered multiple options and guidance through the process. Overall, our redesign went off smoothly and was warmly accepted by the community, which is always a great sign.”

“We love working with publishers who still believe in and are investing in print,” said Bill Ostendorf, president and founder of Creative Circle. “A key element of our redesign work for these papers was a shift to a five-column format for most of their editorial content.

“All broadsheet newspapers should be shifting their news and advertising to a five-column format to improve readability,” said Ostendorf. “As newspapers narrowed their pages, column widths became too narrow to the point that it has had a dramatic negative impact on readership and the number of stories being read.

“A hundred years of research tells us the optimum width for a newspaper column is around 15 picas. Narrower columns make stories hard to read,” said Ostendorf. “Column widths of 9 or 10 picas can slow reading speed by as much as 60 percent. That means a reader spending 10 minutes with the paper reads fewer stories. There is also evidence readers find the reading experience annoying at such narrow measures and even that it interferes with comprehension and introduces misunderstandings.”

Another reader service Creative Circle provided was finding a way not to shrink the daily comics and puzzles to fit the smaller pages. By reconfiguring and reorganizing that content, comics didn’t suffer the kind of shrinkage that can lead to readers being frustrated about not being able to read their favorite strip or work their puzzles.

“Our redesign work is all about readers,” said Ostendorf. “We always try to serve as their advocates in the redesign process. We look for ways to make the paper better; the content better; the experience better.”

The Creative Circle team also provided a range of pre-designed templates to speed page production and made numerous changes to branding, naming, structure and typography to improve consistently. A detailed style book was also created to help guide and train editors on maintaining the design.

“Print is not only viable,” said Ostendorf. “It’s an essential part of profitable publishing. But it can’t be profitable if you ignore the reader experience.”

Creative Circle has a long history with The Advocate, leading a complete print redesign of the paper in 2004.

“Typically our redesigns involve rebranding, new editorial strategies, lots of training and a complete rethinking of the print product,” said Ostendorf. “This was more of a tweak and cleanup of a lot of things that were put in place when The Advocate purchased The Times-Picayune after launching its own New Orleans edition. But readers appreciate even minor design improvements or a refresh. They appreciate it when publishers invest in their paper.”

Creative Circle Media Solutions is a leading design, training, consulting and software firm in the newspapaer industry. Working with hundreds of media organizations across three continents, Creative Circle has specialized at helping family and locally owned media thrive in print and online. The have also helped local groups purchasing papers away from large chains make the transition to local ownership. Creative Circle offers a full suite of custom web software, including the industry's first integrated pay wall, web-first publishing, classifieds, marketplace, branded marketing, programmatic advertising and the industry's most dynamic web CMS.

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