One of the biggest health IT stories from the past few months has been the fallout of people using artificial intelligence-driven chatbots for companionship and mental health services. Several families across the country have filed lawsuits against AI developers, arguing that the chatbots are designed to be addictive and drove some to suicide. In September, parents of teenagers who died by suicide testified to Congress about the role of chatbots in the deaths.
And in November, a U.S. Food and Drug Administration committee agreed that robust regulations on AI chatbots for mental health care were needed, according to Mintz. New legislation and chatbot company regulations have emerged to try and regulate their use.
Here are a few ways to find fresh angles on this evolving story.
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