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In a recent conversation I had with a news media company and its audience director and publisher, they were excited and proud they had been able to increase their audience pricing in both print and online successfully. Additionally, they had been able to implement these increases while reducing their print footprint and maintaining their digital footprint with little damage. more
It’s nice when a newsroom experiment pays off in unexpected ways. In Arizona, ProPublica teamed up with the Arizona Daily Star to sponsor a story by Amy Silverman that looked into why the state’s Division of Developmental Disabilities turned down thousands of people who sought assistance. more
Google and Facebook have made a lot of money from platforms that have been blamed for the viral spread of misinformation, intentional disinformation campaigns and hate speech. In the process, they’ve also commoditized digital advertising and disrupted the traditional business models that support the journalism that cuts through that misinformation. more
A lot happened in the first month of 2021 that confirmed many of our greatest suspicions from last year. The collective desire to consume timely information continues to be higher than ever despite … more
I found it ironic yet comforting to hear those three words come from President-elect and Democrat Joe Biden and South Carolina Republican Sen. Lindsey Graham. They were referring to President Donald Trump inciting and supporting the mob storming the United States Capitol Building. Ironic, because these two people would normally never be on the same side of any major issue affecting our country. Comforting, because they both seemed to be saying, “It is time to put the chaos, hyperbole and sensationalism of the past four years behind us.” more
Yesterday’s Congressional debate over the results of the Electoral College was history in the making. But our television networks often failed in their coverage of this incredible political … more
It's no secret that the rise of tech platforms has roiled news publishers. Much has been written about what went wrong. Were news publishers a victim of their own inability to innovate? Maybe. Did … more
A new year typically means a blank slate. But to me, 2021 is like a dry erase board that has been used one too many times. No matter how hard you scrub with your eraser, the faded images and text still linger, even when you write over it. Yes, we have a new president heading into office and a vaccine for COVID-19 is here, but the lasting effects of 2020 will remain for quite some time. So, how can we solider on? more
It would be a drastic understatement to say that we’re living in a time of change. In the past eight months, we have seen core improvements to the way we approach long-distance communication. So, what does that mean for the traditional office meeting? more
Far too often in the news media industry when we discuss audience, we immediately migrate towards the audience department and their various metrics. This is similar to being ill; we often take medicine to relieve the pain of the illness without truly dealing with the root cause of our illness. more
It turns out one way to keep subscribers from abandoning your newspaper is to give them free puzzles. Out on Long Island, Newsday has been printing a puzzle book called Brain Benders Monthly since 2016, filled to the brim with crosswords, sudoku, jumbles, and kids pages—basically everything readers need right now to help pass the time and distract them from the lingering COVID-19 pandemic. more
If I could go back in time to the days and weeks following the mass murder at Sandy Hook Elementary School in 2012, I would make one major addition to the news coverage my newsroom was providing in Connecticut. more
I may be showing my age with this headline, but when I thought about writing my last editorial column for 2020, the first thing that came to mind was the popular song by 90s boy band NSYNC "Bye, Bye, Bye." Let’s face it. Many of us have been waiting for this year to end since March when the COVID-19 pandemic interrupted our daily lives... more
  10 Ways to Close 2020 Media Sales Strong   Ryan Dohrn   What a crazy year—it seems like it was March just yesterday and we were talking about helping our … more
In the wake of the murder of George Floyd, a loud and long-overdue reckoning with institutional racism has been happening in newsrooms across the country. At the Philadelphia Inquirer, where I … more
It would be challenging to detail even a fraction of the loss, grief, anxiety and fear we have suffered in 2020; the breakdown of political and governmental norms; the degree of reckoning we are … more
An incoming phone call on your landline would knock you offline. Netscape was the most used browser. Amazon was in its infancy and sold only books. Google, Facebook and Twitter had yet to spring into … more
As we all keep going and the pandemic drags on, there’s a temptation to just “hang in there” until normal comes back around. But as many people are realizing, normal isn’t … more
It’s that time of year again where we honor our Publisher of the Year. Every year, we search for the individual who has “risen above the rest,” but honestly, it seems unfair to name … more
The phrase “unprecedented times” has become a platitude at this point, and while this situation is unique, I believe that we can draw from past experiences to help navigate these new … more
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