AIM Media Improves Customer Service and Efficiency With TCN IVR and Agent Gateway

Posted Tuesday, December 8, 2020 10:55 am

Press Release | TCN

TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, celebrates the success of serving the AIM Media companies.

AIM MEDIA companies include AIM Media Texas, LLC, AIM Media Indiana, LLC, and AIM Media Midwest, LLC. Collectively they publish 28 daily newspapers, several weeklies, and other media-related businesses in four states. The organization has selected TCN to provide Interactive Voice Response (IVR) and Agent Gateway solutions to improve customer self-service and call center efficiency.

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AIM Media Improves Customer Service and Efficiency With TCN IVR and Agent Gateway

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