How Journalists Are Using Social Media Monitoring to Support Local News Coverage
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Jackie Spinner | CJR
In July 2014, when a disgruntled employee shot his boss in a downtown Chicago high-rise, a TV crew at NBC 5 in Chicago showed up on the scene. Police had roped off the building, and employees were told to stay on their floor. Nobody knew exactly what was going on except that an armed intruder might still be inside.
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