New York Times training editor: Take these four steps before you roll out new things

When I tell someone at work that I wrote a book called “Saying No to New,” I usually get a similar response each time. It’s something like, “But you advocate for new things here.”

It’s true. At The New York Times, I’m a deputy editor on the newsroom development and support team. Our job is to help reporters and editors learn new skills and tools through training and product rollouts. We train colleagues on AI, storytelling formats, engaging in the comments, and much more. And we build new tools that save our coworkers time so they can focus on making journalism.

Throughout my journalism career, I’ve worked on countless newsroom change initiatives at organizations big and small. You might say that I’ve been on the “new thing” beat, always studying emerging technology, and collaborating with colleagues to teach it to reporters and editors.

So, what gives? Well, it may sound counterintuitive, but the lessons in “Saying No to New” can serve as a secret weapon for newsroom innovation.

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