New York Times v Amazon: A Clash of Cultures

Last week the New York Times dropped a lighted match into the tinderbox of the August story drought with an 11,000-word article describing the wincing workplace norms of online retailer Amazon. Detailing stories of employees being treated callously in the wake of family tragedies and grown-ups weeping at desks, the Times noted that: “Amazon is in the vanguard of where technology wants to take the modern office: more nimble and more productive, but harsher and less forgiving.”