Quartz Forges Ahead, But Other News Publishers Shut Down Chatbots

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Publishers’ chatbots have died down since Facebook’s Messenger opened up to chatbots in 2016.

The Washington Post, The Guardian and Mic have discontinued their chatbots, according to their spokespeople. Others such as Business Insider and the HuffPost appear to have done the same, as evidenced by their Messenger accounts not responding to messages or directing people to email them instead. 

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