Southern Lithoplate Inc., Wake Forest, N.C., has added to its field technical services team to cover all of North America, attributing the expansion to its growth and recently completed acquisition of Konica Minolta's plates business.
The company has appointed industry veterans Barry Clark, Chuck Gagnon, Sam Jackson, Mark Kahle, Frank Lundak and Grover Morrison as regional technical managers. It also named Phil Schmelter as inside service manager at its Grand Rapids, Mich., facility.
"We started expanding our technical support services because we have a wonderful situation: a rapidly growing customer base," said Brandon A. Casson. "That is great news for us and for our customers. We are committed to providing prepress and pressroom expertise to printers. All the support people we have taken on have very strong experience and will bring significant value to the printers they deal with."
Looking beyond 2010, National Sales and Technical Manager Brandon A. Casson said in a statement: "With time and production pressures at a high level, when our clients need help, we want them to get the answers and assistance they need right away." He said the aim is for 24-hour-a-day, 7-day-a-week on-demand technical service.
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