Many publishers first noticed the complaints spike last summer.
The subscriber whose weekly newspaper arrived five days late. The subscriber who received no issues for three weeks in a row, then three issues on the same day a month later. The subscriber not receiving newspapers at all.
These are examples of the frustrations local publishers in Maine, Michigan, South Dakota, and Virginia told me they’re hearing from subscribers and peer publishers. They, like many community publishers, rely on the United States Postal Service for timely delivery. The issues they’re seeing are representative of delays stymieing publishers across the country — subscribers have reported delays as long as two months, Columbia Journalism Review reported in October.
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