Audiences are still skeptical about generative AI in the news

Wide-ranging research from Poynter and the University of Minnesota sheds light on how people feel about AI in journalism. It’s not pretty.

Posted Wednesday, April 9, 2025 11:21 am

Alex Mahadevan | Poynter

The San Francisco Chronicle. The Texas Tribune. Time magazine. The Washington Post.

Dozens of America’s most well-known newsrooms are experimenting with chatbots to help readers pick restaurants, learn more about political candidates and dive deeper into articles. But new research from Poynter and the University of Minnesota shows people may not be ready for it.

Nearly half of Americans say they don’t want news from generative artificial intelligence, according to a wide-ranging study from Poynter and the University of Minnesota on how audiences feel about AI. Twenty percent of people say publishers shouldn’t use AI at all.

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Audiences are still skeptical about generative AI in the news

Wide-ranging research from Poynter and the University of Minnesota sheds light on how people feel about AI in journalism. It’s not pretty.

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