By: E&P Staff Managing Editor Inc., Jenkintown, Pa., has promoted Carter Calle to director of technical services, in which position he oversees the group whose duties include installing, integrating and supporting MEI's software and third-party products, as well as end-user training.
As director, Calle is responsible for maintaining customer satisfaction, "especially as the company prepares for future expansion" according to this week's announcement.
"We're a growing company, and we need structure in place to accommodate that growth while continuing to offer the high quality of customer service we're known for," Calle said in a statement.
Calle joined MEI in May as account services manager, working in customer service for its K4 publishing system customers. He earlier held executive-level positions in customer service for Comcast, ExpressScripts and EarthLink.
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