Can Reporters Help Repair Online Comment Sections?

Posted Wednesday, December 4, 2013 2:00 pm

By: Butch Ward | Poynter

Several years ago during a seminar at Poynter, we were talking about engaging our audiences.

“We ask our readers and viewers to comment on our stories,” one participant said, “but unless we respond to them, how will they know we’re listening?

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Can Reporters Help Repair Online Comment Sections?

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