Washington Post leaders look to quell anxiety

Will Lewis, the chief executive, pledged to employees to 'improve how well I listen,' while Matt Murray, the new editor, tried to reassure staff members


After a tumultuous week at The Washington Post, including the unexpected announcement of a new editor and reports that its chief executive objected to coverage of a news story involving him, leaders at the news organization spent Friday trying to reassure the staff.

In a conciliatory memo to employees Friday evening, Will Lewis, the chief executive, acknowledged that “trust has been lost” because of “scars from the past and the back-and-forth from this week.” He urged Post employees to “leave those behind and start presuming the best of intent.”

“So, time for some humility from me,” Mr. Lewis wrote. “I need to improve how well I listen and how well I communicate so that we all agree more clearly where urgent improvements are needed and why.”

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