As a journalist, you get used to people giving you PR responses to questions — euphemisms, half-answers, dodging or flat-out refusals to answer. This can be especially true for hot-button issues. Leaders are expected to say “the right thing,” which is often not the honest thing.
Even in the journalism industry, a place where truth is held up as our highest ideal, leaders have a difficult time admitting fault, failure, malfeasance or negligence. Corporations set big goals on diversity, equity and inclusion (DEI), and repeat them in their marketing campaigns. However, when asked about the details or what’s being accomplished, responses are often murky at best.
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