Most people want platforms (not governments) to be responsible for moderating content

Our finding is consistent across countries and demographics. But many also want tech companies to be held responsible for falsehoods on their platforms

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What should be done about problematic online content? Whether we are talking about hateful online comments, extreme political rhetoric or false information about elections, it’s widely recognized that there are problems which need addressing when it comes to content on online platforms. But nobody has a clear answer to how to deal with them.

In this article, we explore public opinion about these issues, looking at two areas:

  • First, people’s thoughts about whether the platforms themselves should be responsible for their own content policies or whether governments should intervene (who should be responsible for content policies online?) 
  • Second, people’s thoughts about whether or not platforms should be responsible for false information posted by users (who should be responsible for false or misleading content posted online?)

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